For members enrolled in Sandia Total Health administrated by UnitedHealthcare, go to www.uhc.com and click Find Physician, Laboratory or Facility.
 

For members enrolled in Sandia Total Health administered by Blue Cross Blue Shield of New Mexico, go to www.bcbsnm.com

Generally, once you make an election you cannot make a change until the next Open Enrollment period. However, certain events allow mid‐year enrollments into or dis‐enrollments from the medical, dental and/or vision programs. These events are called mid‐year elections change events and a change in employment status is considered one of those events.

You can contact the VIA Benefits, the benefit administrator for Sandia National Labs at 1-888-598-7809.

For claims you would call the health plan you were enrolled with during that time. If you changed health plans for a new plan year, you will call your new health plan for claims incurred anytime during this year.

If you are a retiree and decide to opt out of your Sandia coverage you can re-enroll during the Open Enrollment Period which is held during the fall. Certain events, such as if you lose coverage under another employer, may all mid-year enrollments into or dis-enrollments form the medical and dental programs. These events are called mid-year election change events and you may call VIA Benefits, the benefit administrator for Sandia National Labs at 1‐888‐598‐7809.
 

Please keep in mind if the Sandia retiree opts out of Sandia coverage for any reason, then all family members will also lose coverage under the Sandia plan as well.
 

If a Surviving Spouse or LTD Terminee opts out of Sandia coverage or fails to pay premium timely, they will lose coverage and will not be allowed to re-enroll in the Sandia plan in the future.

If you are Medicare eligible, VIA Benefits has advisors available to discuss your coverage options. The UnitedHealthcare Group Medicare Advantage plan is available to Medicare eligible Retiree, spouses, dependents, surviving spouses and Long-Term Disability terminees nationwide. Please contact a benefit advisor to discuss your options. Via Benefits can be reached at 1-888-598-7809.

Approximately 90 days prior to your 65th birthday, you will receive information from VIA Benefits regarding your options for post 65 benefits. You may also contact them at 1‐888‐598‐7809.

If your spouse has medical coverage through Sandia when you pass away, then he or she will be able to continue coverage as a surviving spouse. If your spouse does not have medical coverage through Sandia at the time of your passing, he or she will not be able to enroll in medical coverage through Sandia.
 

If at the time of your passing your spouse is enrolled in the Sandia Dental Plan, your spouse can continue dental coverage. Once the coverage is terminated, surviving spouses can not re-enroll.

Your spouse can continue dental coverage as a surviving spouse; however, your spouse will be able to revert to their eligibility as a former Sandia employee. He/she can therefore add dental under him/her as the Sandia retiree. In the event they choose add the dental plan as a Sandia retiree, the medical plan would also revert to them as a Sandia retiree. In order to do this, they must contact VIA Benefits at 1‐888‐598‐7809.

No, you will need to contact VIA Benefits at 1‐888‐598‐7809 or anything questions relating to making changes to your coverage, address, or dependents.

VIA Benefits handles all billing related to the Sandia Group Plans for Pre- and Post-Medicare Retirees. They can be reached at 1‐888‐598‐7809.

You will have a choice of the Sandia Medicare group plans or individual insurance through VIA Benefits. Your spouse will default into the same Sandia Plan he/she had when you were an employee. They can change Sandia plans during each open enrollment period.